Shipping, returns & cancellations

Across India, carefully packed

Orders are dispatched within 2–4 business days — every piece is checked and pressed before it ships.

Delivery takes 3–7 business days to metro cities and 5–10 business days elsewhere in India. You'll receive tracking on email (and WhatsApp, once we enable it) the moment your order ships.

Shipping is free on orders above ₹1,999; below that, a flat ₹99 applies. Express delivery is available at checkout for ₹299.

Changed your mind? Tell us early

You can cancel an order any time before it is dispatched — write to us with your order number and we'll cancel it and refund you in full, shipping included.

Once an order has shipped it can't be cancelled, but you can still return it under the policy below.

We may cancel an order ourselves if a piece turns out to be out of stock or fails our quality check. If that happens we'll tell you straight away and refund the full amount.

Seven days, no drama

If a piece isn't right, you have 7 days from delivery to request a return — unworn, unwashed, with tags on. Handloom irregularities (slubs, minor dye variation) are part of the craft and aren't defects, but if something is genuinely wrong, we'll make it right.

Size exchanges are always free — we'll pick the piece up and send your new size out as soon as the first one clears a quick quality check.

Dupattas and pieces bought on final sale can't be returned, unless they arrive damaged.

Back the way it came

Refunds go to your original payment method within 5–7 business days after the returned piece passes quality check, or after a cancellation is confirmed.

Cash-on-delivery orders are refunded to your UPI or bank account — we'll ask for the details when you request the return.